Privacy Policy

At AB Book Shop, we are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us.

1. Information We Collect

When you place an order or contact us, we may collect the following personal information:

• Full name
• Delivery address (Lahore and surrounding areas)
• Phone number / WhatsApp number
• Order details and purchase history

2. How We Use Your Information

We use the information collected solely to:

• Process and deliver your orders via Cash on Delivery (COD)
• Confirm orders and provide delivery updates via WhatsApp or phone
• Resolve issues with your orders or returns
• Improve our products and customer experience

We do not use your information for unsolicited marketing without your consent.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your details may only be shared with:

• Delivery partners who fulfil your order, bound by confidentiality
• Authorities if required by law

4. Data Security

We take reasonable precautions to protect your personal information. All order data is handled securely and accessed only by authorised staff.

5. Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us via WhatsApp.

6. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website. Continued use of our services constitutes acceptance of the updated policy.

7. Contact Us

For any privacy-related queries, please reach out:

• WhatsApp: 03289812517
• Location: Lahore, Pakistan